Legal information

Privacy policy

Your privacy matters to me. This document explains what personal data I collect, how I use it, and how I keep it safe.

Last updated: May 2026.

1. Data controller

The data controller is:

Rugilė M. Bitinaitė
Email: rug.bitinaite@gmail.com

2. Data collected

When you fill out the contact form or write me an email, I may receive the following data:

  • First and last name
  • Email address
  • The service and location you select
  • The free-form content of your message
  • Your IP address (collected automatically for spam protection)

Other data (for example, related to health) is collected only with your consent and only within direct therapeutic practice.

3. Purposes of data use

The data you provide is used only for the following purposes:

  • Answering your questions and arranging consultation times
  • Carrying out the therapeutic process (only data agreed directly with the client)
  • Managing communication related to providing services

Data is not used for marketing purposes and is not shared with third parties without your consent.

4. Legal basis for data processing

Your data is processed on the basis of:

  • Your consent (when you submit the contact form or write me an email)
  • Performance of a contract (when psychotherapy or massage services are provided)
  • Legitimate interest (administrative purposes related to providing services)

5. Data retention

Contact form and email data is kept for as long as it is needed for communication or providing services, but no longer than 3 years from the last contact.

Client records and documents related to providing services are kept in line with applicable law.

6. Your rights

Under the GDPR (General Data Protection Regulation) you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (the "right to be forgotten")
  • Restrict the processing of your data
  • Withdraw consent at any time
  • Lodge a complaint with the State Data Protection Inspectorate (vdai.lrv.lt)

7. Cookies and analytics

This website uses two kinds of cookies:

  • Strictly necessary cookies. A small cookie remembers your cookie choice, and a session cookie protects the contact form against abuse. These are always active and require no consent.
  • Analytics and marketing cookies. With your consent, the site may use tools such as Google Analytics, Google Tag Manager, Meta Pixel, and Microsoft Clarity to understand how the site is used. These cookies load only after you accept them in the cookie banner.

No analytics or marketing cookies are set unless you click "Accept." You can withdraw your consent at any time using the "Cookie settings" link in the website footer, or by clearing cookies in your browser.

8. Data security

Your personal data is kept securely. Communication takes place through safe channels. Data is not shared with unauthorised parties.

9. Get in touch

If you have questions about this privacy policy or would like to exercise your rights, please get in touch: